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Reviews, Comments, Feedback
This page is intended for library staff to provide feedback about professional development activities they participate in in order to assist other library staff with decisions about whether or not to also take advantage of an opportunity. Feedback can be about webinars, eCourses, conferences, books, anything library staff feels might be useful information for other staff, anything from "this was one of the best webinars I've ever watched" to "not a good use of my time"...
Please send feedback, comments, reviews, etc. to email@example.com.
Digital Literacy (Public Services - 000)
Digital Skills for Older Adults: Teaching Technology in Public Libraries (TechSoup)
This was a great webinar on a topic about which I know little – strategies, resources, and techniques to teach older adults how to use technology. If you work with older adults, look at https://techboomers.com/ - a website of FREE and relevant tech tutorials. Another website to look at for program inspiration is the Denver Public Library Technology Classes - https://www.denverlibrary.org/ctc-classes.
Delaware Libraries offer many of these topics; has anyone considered offering programs on Craigslist, Google Drive, Cloud Computing, or Viruses & Malware? Those (and more) would be awesome offerings in the public libraries!
Reference (Public Services - 000)
Basic Reference Skills for Non-Reference Librarians (ALA)
I loved this course! I learned a lot and the teacher gave great feedback as well as opened up ethical discussions about librarianship.
Communication (Patron Assistance - 100)
Effective Workplace Communication Skills for New(er) Supervisors & Managers (LibraryWorks)
This webinar was good. Reinforced what I knew, threw out a couple of new ideas. I'd recommend it for any supervisor, if only for the reminders. Speaker was lively, engaged and it was only an hour - easy to carve out of the day.
Diversity (Public Services - 300)
We Know Equity, Diversity, and Inclusion are Important… Now What? (Infopeople)
Infopeople hosted an excellent webinar yesterday on "We Know Equity, Diversity, and Inclusion are Important… Now What?"
The speakers were from the Skokie Public Library. They presented their experiences in establishing an EDI committee in their library with the goal of creating a more "EDI" work environment. This webinar is full of great ideas and amazing resources (look at the resource handout https://infopeople.org/sites/default/files/civicrm/persist/contribute/files/webinar/2018/12_13_18/Handout_EDI_resources.pdf). I highly recommend you watch this webinar if you are interested in developing a work environment conducive to EDI.
Here is a sneak peek at the agenda:
• Staff and Administration Buy-In
• Staff Training
• Do the Right Thing
• Call-In Culture
3D Printing/Makerspace Devices (Technology - 600)
"The Maker Hierarchy of Needs: Elements for Creating a Successful Maker Culture in Your Library" presented by LLAMA
I thought this was a great webinar that incorporated elements of maker, STEM, entrepreneurship, leadership, and workforce. The webinar was followed by an excellent conversation by attendees.
Some of the technology tools we spoke about include: Goldie Blox, Dash and Dot, and Sphero.
The kits the Division of Libraries has to loan are listed on the For Delaware Librarians libGuide, under the Makerspaces tab. Please contact Sarena Fletcher to reserve a kit.
I also wanted to make you all aware of the MAKERTECHS@LISTSERV.LIB.DE.US
This listserv is comprised of both library staff and community members with an interest in programs, activities, and news about all things “maker” or “tech” happening in Delaware. Please let me know if you are interested in joining this listserv.
Customer Service (Public Services - 600)
Dealing with Angry Library Patron Behaviors (LibraryWorks)
I finally had a chance to watch the recording of this webinar. I did not like it. The presenter was from an academic library and very much in the "patrons are bad" school. He spent a lot of time talking about problem patrons. And not enough time discussing strategies to diffuse situations.
Positive review from Sue Keefe, Director, South Coastal Public Library
Personal/Interpersonal Skills (Public Services - 600)
Emotional Intelligence in the Library Workplace (Infopeople)
This was an excellent workshop. Though it was quite time consuming, the amount of useful information was well worth my personal commitment.
The instructor did a GREAT job!
This was a very good course. The amount of information, homework, class and online time was balanced very well.