Libraries have the capacity to inspire, engage and support community members of all ages. Libraries provide an array of opportunities for adult patrons from diverse backgrounds. Older Adult Services staff:
Design and implement library services to meet the needs and interests of older adults in the community .
Define and implement outreach services to increase older adults’ use of library services and to reach underserved populations .
Design, implement and sponsor library programs for older adults that provide information, entertainment and opportunities for lifelong learning .
The Competency Index for the Library Field includes Older Adult Services on pages 41 & 42.
Older Adult Services ranked #15 out of 60 topics staff would like training in. 52% (63) of respondents indicated they would like training at the Beginner level, 30% (36) would like training at the Intermediate level, and 19% (23) would like training at the Advanced level.
Safety - Provide a safe environment for staff and public, ensuring privacy, confidentiality, and physical well-being.
Courtesy - Treat everyone with kindness and respect.
Knowledge - Be aware of library policies, procedures, and resources.
Efficiency - Provide accurate and timely service with the best use of tangible and intangible resources.