Change is the only constant and continuous learning is at the center of library culture. Remaining relevant and central to our communities requires innovation. Innovation is inherently a learning process. Individuals who thrive in this environment embrace ongoing change and are focused not only on the present, but also on the future. Library staff:
Manage the development of their own learning and ongoing improvement of skills .
Demonstrate critical thinking and problem-solving abilities .
Use creative and innovative approaches .
Learning & Innovation ranked #23 out of 60 topics staff would like training in. It was not identified as an urgent training need. 43% (48) of respondents indicated they would like training at the Beginner level, 31% (34) would like training at the Intermediate level, and 26% (29) would like training at the Advanced level.
Safety - Provide a safe environment for staff and public, ensuring privacy, confidentiality, and physical well-being.
Courtesy - Treat everyone with kindness and respect.
Knowledge - Be aware of library policies, procedures, and resources.
Efficiency - Provide accurate and timely service with the best use of tangible and intangible resources.