Definition - WJ Competency Index
Libraries and librarians can engage and empower young adults, providing opportunities for learning and growth. Spaces and resources are important, but staff who value and encourage young adults are key. Young Adult Services staff:
Design and implement library services to meet the needs and interests of the young .
Articulate and communicate to stakeholders the needs of young adults to receive quality library service.
Define and implement outreach services to increase young adults’ use of library services and to reach underserved populations .
Use online tools and social networking communities to engage with and provide services to young adults.
Build a collection designed to meet the needs and interests of young adults .
Establish and pursue strategies to stay informed about current and relevant resources to meet young adult’s evolving needs .
Facilitate young adults’ requests for information and provides accurate and appropriate answers .
Connect young adults and their families with resources that encourage reading .
Design, implement and sponsor library programs that offer information, special skills or entertainment for young adults .
Develop and promote learning spaces and programs for young adults .
The Competency Index for the Library Field includes Young Adult Services on pages 55-59.
Young Adult Services ranked #15 out of 51 self-identified urgent training needs. It ranked #25 out of 60 topics staff would like training in. 42% (47) of respondents indicated they would like training at the Beginner level, 31% (35) would like training at the Intermediate level, and 27% (30) would like training at the Advanced level.
As part of Children's Services:
Safety - Provide a safe environment for staff and public, ensuring privacy, confidentiality, and physical well-being.
Courtesy - Treat everyone with kindness and respect.
Knowledge - Be aware of library policies, procedures, and resources.
Efficiency - Provide accurate and timely service with the best use of tangible and intangible resources.
Nick Martin, DDL, led a Zoom meeting with library staff on an intro and brainstorm session on the use of Discord as a platform for virtual programming for gaming, book clubs, whatever.
Discord demo from Baltimore County Public Library courtesy of Scott Businsky
List of resources courtesy of Denise Knestaut
Discord Usage Procedure, Server access Request form sample
ORDER IN DISCORD: Virtual Communication and Production Tools for Pandemic Programming
Ideas for Channels, Gaming
Discord as Teen Volunteer Opportunity