Different positions in the library require varying levels of proficiency with software applications, depending on which tasks need to be accomplished. IT ensures that software is properly installed, licensed and ready to run when a user needs it. Software Applications staff:
Manage software applications for staff and other nonpublic computers
Provide administration for optimum performance of software applications
Demonstrate proficiency with database applications, document management programs,
Software Applications ranked #2 out of 51 self-identified urgent training needs. It ranked #30 out of 60 topics staff would like training in. 60% (61) of respondents indicated they would like training at the Beginner level, 23% (23) would like training at the Intermediate level, and 17% (17) would like training at the Advanced level.
Software Applications is identified as a CORE skill for Sussex County libraries.
As part of Software Applications:
Safety - Provide a safe environment for staff and public, ensuring privacy, confidentiality, and physical well-being.
Knowledge - Be aware of library policies, procedures, and resources.
Efficiency - Provide accurate and timely service with the best use of tangible and intangible resources.