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Professional Development for Delaware Library Staff: Project Management - 600

Statewide Professional Development Team

Definition - WJ Competency Index

Effective project management involves managing people, resources and time. Leaders recognize that communication is essential throughout the project life cycle. Library leaders:

  • Employ sound project management principles and procedures in the planning and implementation of programs and services.

  • Lead work teams with clear direction and effective communication.

  • Monitor and evaluate projects and adapt as needed.

The Competency Index for the Library Field includes Project Management on page 33.

Training Needs Assessment Rankings

Project Management ranked #24 out of 51 self-identified urgent training needs.  It ranked #33 out of 60 topics staff would like training in.  47% (45) of respondents indicated they would like training at the Beginner level, 20% (19) would like training at the Intermediate level, and 33% (31) would like training at the Advanced level.

Customer Service Standards

Safety - Provide a safe environment for staff and public, ensuring privacy, confidentiality, and physical well-being.

Courtesy - Treat everyone with kindness and respect.

Knowledge - Be aware of library policies, procedures, and resources.

Efficiency - Provide accurate and timely service with the best use of tangible and intangible resources.

DDL Contact

Online Learning

Selected Bibliography

Additional Resources