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Professional Development for Delaware Library Staff: Intellectual Freedom/Censorship

Summary - WJ Competency Index

Intellectual Freedom is not listed as a separate competency in the Competency Index for the Library Field, but it is noted in the following:

  • Essential Competencies - Ethics & Values (page 10)
  • Management Competencies - Laws, Policies & Procedures (pages 28 & 29)
  • Technology Competencies - Networking & Security (page 65), Public Access Technology (page 67), and Web Design & Development (page 76)

Training Needs Assessment Rankings

Intellectual Freedom/Censorship ranked #20 out of 60 topics staff would like training in.  It was not identified as an urgent training need. 48% (55) of respondents indicated they would like training at the Beginner level, 34% (39) would like training at the Intermediate level, and 18% (21) would like training at the Advanced level.

Intellectual Freedom is identified as a CORE skill for Sussex County libraries.

Customer Service Standards

Safety - Provide a safe environment for staff and public, ensuring privacy, confidentiality, and physical well-being.

Courtesy - Treat everyone with kindness and respect.

Knowledge - Be aware of library policies, procedures, and resources.

Efficiency - Provide accurate and timely service with the best use of tangible and intangible resources.

Online Learning

Privacy Literacy at Your Library

A webinar about the San Jose Public Library's Virtual Privacy Lab, a privacy literacy resource available to all, which helps library patrons feel safe and confident online.

WebJunction, 2017

Additional Resources