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Definition - WJ Competency Index
Collaborative and deliberate planning helps ensure that library services are responsive to community needs. Library leaders:
Design and implement an ongoing strategic planning process for the library.
Perform ongoing evaluation to gauge the success of the strategic plan
Collaborate with IT to create and implement an ongoing technology planning process that integrates with the strategic plan.
The Competency Index for the Library Field includes Strategic Planning on pages 35 & 36.
Training Needs Assessment Rankings
Strategic Planning ranked #18 out of 51 self-identified urgent training needs. It ranked #26 out of 60 topics staff would like training in. 48% (51) of respondents indicated they would like training at the Beginner level, 21% (22) would like training at the Intermediate level, and 31% (33) would like training at the Advanced level.
Customer Service Standards
Safety - Provide a safe environment for staff and public, ensuring privacy, confidentiality, and physical well-being.
Courtesy - Treat everyone with kindness and respect.
Knowledge - Be aware of library policies, procedures, and resources.
Efficiency - Provide accurate and timely service with the best use of tangible and intangible resources.
Sample Strategic Plans
2016-2020 Long Range Plan
The data in this strategic plan is presented in a few ways, including pie charts and bar graphs.
Learn. Dream. Do.
Fort Worth Public Library – 2019-2021 (Texas)
Highly visualized, including photographs within the plan document and an accompanying video.
Strategic Plan 2017-2021
Buda Public Library - Texas
Highlights a straightforward approach that is well-organized and data driven.
Strategic Planning for Results by
Publication Date: 2007-12-31
The PLA Results Series has long served to help public librarians envision, evaluate, and respond to community needs with distinctive programs and services. Building from this proven model, Strategic Planning for Results is the fully revised version of Planning for Results, the foundational book in this groundbreaking series. Sandra Nelson, senior editor of the Results Series, focuses on the essential steps to draft a results-driven, strategic planning process that libraries can complete over the course of four months, regardless of organizational structure or size. Reflecting on the current planning environment for public libraries, Nelson makes the case for strategic rather than long-term planning and includes a wealth of information about understanding and managing the change process to help staff Assess the change-readiness of the library and preparing staff to implement forthcoming changes Simplify data collection and decision-making processes through the use of 14 reproducible workforms Identify service priority options and reach agreement as a group Successfully present and communicate within their library Including the newly revised and adopted Public Library Service Responses, along with case studies, workforms, and tool kits, Strategic Planning for Results offers librarians a wealth of ideas to effectively meet changing community needs.