Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Professional Development for Delaware Library Staff: Strategic Planning - 600

Statewide Professional Development Team

Definition - WJ Competency Index

Collaborative and deliberate planning helps ensure that library services are responsive to community needs. Library leaders:

  • Design and implement an ongoing strategic planning process for the library.

  • Perform ongoing evaluation to gauge the success of the strategic plan.

  • Collaborate with IT to create and implement an ongoing technology planning process that integrates with the strategic plan.

The Competency Index for the Library Field includes Strategic Planning on pages 35 & 36.

Training Needs Assessment Rankings

Strategic Planning ranked #18 out of 51 self-identified urgent training needs.  It ranked #26 out of 60 topics staff would like training in.  48% (51) of respondents indicated they would like training at the Beginner level, 21% (22) would like training at the Intermediate level, and 31% (33) would like training at the Advanced level.

Customer Service Standards

Safety - Provide a safe environment for staff and public, ensuring privacy, confidentiality, and physical well-being.

Courtesy - Treat everyone with kindness and respect.

Knowledge - Be aware of library policies, procedures, and resources.

Efficiency - Provide accurate and timely service with the best use of tangible and intangible resources.

DDL Contact

Online Learning

Sample Strategic Plans

Additional Resources

Project Outcome

Selected Bibliography