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Professional Development for Delaware Library Staff: Fundraising - 600

Summary - WJ Competency Index

Fundraising is not listed as a separate competency in the Competency Index for the Library Field, but it is noted in the Management Competencies under Financial Management (page 27). Library leaders:

  • Conduct capital campaigns.
  • Work with Library Foundation and Friends of the Library groups to generate private-sector support and to cultivate and solicit private donors.

  • Develop strategies for additional funding sources.

Training Needs Assessment Rankings

Fundraising ranked #16 out of 51 self-identified urgent training needs.  It ranked #28 out of 60 topics staff would like training in.  54% (56) of respondents indicated they would like training at the Beginner level, 27% (28) would like training at the Intermediate level, and 19% (20) would like training at the Advanced level.

Customer Service Standards

Courtesy - Treat everyone with kindness and respect.

Knowledge - Be aware of library policies, procedures, and resources.

Efficiency - Provide accurate and timely service with the best use of tangible and intangible resources.

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