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Summary - WJ Compentency Index
Privacy/Confidentiality is not listed as a separate competency in the Competency Index, but it is noted in the following:
- Essential Competencies - Core Technology and Personal/Interpersonal Skills
- Collection Competencies - Collection Development/Management
- Management Competencies - Laws, Policies & Procedures
- Public Service Competencies - Children's Services, Circulation Services, and Young Adult Services
- Technology Competencies - Networking & Security, Public Access Technology, and Web Design & Development
Training Needs Assessment Rankings
Privacy/Confidentiality ranked #26 out of 51 self-identified urgent training needs. It ranked #29 out of 60 topics staff would like training in. 40% (41) of respondents indicated they would like training at the Beginner level, 37% (38) would like training at the Intermediate level, and 22% (23) would like training at the Advanced level.
Privacy/Confidentiality is identified as a CORE skill for Sussex County libraries.
Customer Service Standards
Safety - Provide a safe environment for staff and public, ensuring privacy, confidentiality, and physical well-being.
Courtesy - Treat everyone with kindness and respect.
Knowledge - Be aware of library policies, procedures, and resources.
Data Privacy Project
The Digital Privacy and Data Literacy Project (or “Data Privacy Project”) teaches library staff how information travels and is shared online, what risks users commonly encounter online, and how libraries can better protect patron privacy. Its trainings help support libraries’ increasing role in empowering their communities in a digital world. The project is led by a team of library professionals, researchers, tech experts, and community activists interested in the impact of technological advances on everyone, especially the most vulnerable populations in the U.S.
Infopeople: Emerging Tech Trends in the Library – Part 9
Topics for this webinar include: Facial recognition (Current uses and issues, how it might affect libraries); Mixed reality (Real-life applications and potential issues); Smart spaces (What are they, actual examples); Implanted wearables (Current applications and likely issues)
Choose Privacy Week (ALA)
An initiative that invites library users into a national conversation about privacy rights in a digital age. Gives libraries the tools they need to educate and engage users, and gives citizens the resources to think critically and make more informed choices about their privacy. Held annually May 1-7.
Common Sense Media
Common Sense is dedicated to helping kids thrive in a world of media and technology. We empower parents, teachers, and policymakers by providing unbiased information, trusted advice, and innovative tools to help them harness the power of media and technology as a positive force in all kids’ lives.
Libraries Transform: Privacy Shifting
The way that society and individuals value privacy will change, especially as technologies require the supply of more and more personal information; become smaller, cheaper, and more available; or monitor users and connect to the internet. Individuals will need to balance their value for privacy with the benefits of these new technologies.
Library Freedom Project
An initiative which aims to make real the promise of intellectual freedom in libraries by teaching librarians and their local communities about surveillance threats, privacy rights and law, and privacy-protecting technology tools to help safeguard digital freedoms.
Library Privacy Checklists (ALA)
Intended to help libraries of all capacities take practical steps to implement the principles that are laid out in the ALA Library Privacy Guidelines.
Library Privacy Guidelines (ALA)
Intended to assist librarians, libraries, schools and vendors to develop best practices for online privacy and data management and security.
Office for Intellectual Freedom (ALA)
Charged with implementing ALA policies concerning the concept of intellectual freedom as embodied in the Library Bill of Rights, ALAs basic policy on free access to libraries and library materials.
Virtual Privacy Lab - San José Public Library
Learn about privacy topics and generate a custom privacy toolkit geared towards your online needs. Toolkits include links, tips, and resources that empower you to customize your online identity. Email or print your privacy toolkit for future use.
Jessamyn West's "Internet Privacy Toolkit" includes slides/notes and resources (Oct 2017)