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Professional Development for Delaware Library Staff: Financial Management - 600

Statewide Professional Development Team

Definition - WJ Competency Index

Competition for resources within a community makes it important for library directors and leaders to not only be ethical stewards of resources, but also active communicators about the value of library services and impact in the community. Library leaders:

  • Understand and employ basic budget and finance concepts and terminology.

  • Establish effective financial management processes and services, using sound business and financial judgment.

  • Identify and pursue multiple funding sources for the library.

The Competency Index for the Library Field includes Financial Management on page 27.

Training Needs Assessment Rankings

Financial Management ranked #23 out of 51 self-identified urgent training needs.  It ranked #56 out of 60 topics staff would like training in.  56% (44) of respondents indicated they would like training at the Beginner level, 21% (21) would like training at the Intermediate level, and 22% (22) would like training at the Advanced level.

Customer Service Standards

Courtesy - Treat everyone with kindness and respect.

Knowledge - Be aware of library policies, procedures, and resources.

Efficiency - Provide accurate and timely service with the best use of tangible and intangible resources.

DDL Contact

Online Learning

Selected Bibliography

Additional Resources