Skip to main content

Department of Health and Social Services Library

DHSS Employees COVID-19 Information Hub

This page contains information for DHSS employees and managers to use as we respond to the novel coronavirus, COVID-19.

Click on the tabs below for information about working from home, the latest coronavirus updates, info for employees, info for managers/supervisors, and productivity, wellness and family resources.

Quick Links:

New! COVID Alert DE Add your phone to the COVID-19 fight

COVID Testing Information for Delawareans

Find a COVID-19 testing site in Delaware near you

Employee COVID-19 Self-Screening Tool from the Mayo Clinic

Coronavirus information from the Delaware Department of Health and Social Services and the Division of Public Health

Coronavirus Guidelines, Policies & Resources, Delaware Department of Human Resources

Employee Assistance Program (EAP)+ Work/Life - Health Advocate:

  • Contact page with link to resources (Note: Log-in = State of Delaware)

Community Recovery Information Resources from the Delaware Emergency Management Agency

Information Hub

How Do I:

Contact the DHSS IRM Helpdesk (or IT)

Forward my work phone

Check my voice mail from another phone

Set up Outlook email in my computer web browser, my phone or other device

Set up remote access to my work computer

Use Skype for Business

Use eSTAR from home


How do I contact the DHSS IRM Helpdesk (or IT)?

How do I forward my work phone to another phone (mobile or landline)?

  • On your work phone dial *2
  • Enter the 10 digit phone number you want to forward calls to (remember to add 9 first if it is an outside number)
  • Listen for 2-3 quick beeps to verify it worked
  • To undo, dial #2 on your work phone

How do I check my voice mail from another phone?

  • Call 302-255-2999 and enter your phone extension and password.

OR

  • Dial your work number with area code
  • Once connected and you hear your name, press *
  • Once you hear, “Please enter extension” press #
  • It will then ask, “Please enter your mailbox #” then enter 59122
  • Then enter password and # when asked

How do I set up my Outlook email remotely from a  PC, tablet or mobile device?

  • This reference sheet from office365.delaware.gov shows how to access your work email remotely from a PC, tablet or mobile device once you have multi-factor authentication (MFA) set up.
  • If you have an @delaware.gov email address and don't use Office365, you can access your email in your internet browser by going to:
    • https://owa.state.de.us

How do I set up remote access to my work computer?

  • Watch your email for a message with instructions once you are approved for remote access.

How do I use Skype for Business?

How do I use eSTAR from home?

  • Click here to log in to the State of Delaware Single Sign-On page, so you can access eSTAR.

 

Documents:

Employee Information Links:

Employee Self-Screening Tool from the Mayo Clinic

Coronavirus Guidelines, Policies & Resources, Delaware Department of Human Resources (regularly updated)

Emergency Childcare for Essential Employees, information and searchable map

Employee Assistance Program (EAP)+ Work/Life - Health Advocate:

  • Contact page with link to resources (Note: Log-in = State of Delaware)

Severe Weather and Emergencies FAQs, Delaware Department of Human Resources

DPH Call Center: call 1-866-408-1899 or email: dphcall@delaware.gov

Food Bank of Delaware COVID-19 Updates

Child Nutrition Sites, Delaware Department of Education

Internet Essentials from Comcast

 

Employee Forms

Managers/Supervisors Information Links:

NEW: Employee Self-Screening Tool from the Mayo Clinic

Employee Screening Process video

Coronavirus Guidelines, Policies & Resources, Delaware Department of Human Resources

Emergency Child Care for Essential Employees, information and searchable map

Employee Assistance Program (EAP)+ Work/Life - Health Advocate:

  • Contact page with link to resources (Note: Log-in = State of Delaware)

Severe Weather and Emergencies FAQs, Delaware Department of Human Resources

DPH Call Center: call 1-866-408-1899 or email dphcall@delaware.gov

Food Bank of Delaware COVID-19 Updates

Child Nutrition Sites, Delaware Dept. of Education

Internet Essentials from Comcast

 

Managers and Supervisors Forms

Productivity Resources for Employees and Managers

New to Working Remotely? These Resources Can Help from LinkedIn's Blog

20 Tips for Working From Home from PC Magazine

A Guide to Managing Your (Newly) Remote Workers from the Harvard Business Review

5 Tips for Managing Remotely During COVID-19 from The Management Center

Leading Remote Workers: The Coronavirus' Impact on Effective Management from Forbes

 

Wellness Resources

CDC guidance on managing stress and anxiety

The Happiness Lab, podcasts from Yale professor Dr. Laurie Santos

Relaxation Techniques for Stress from MedlinePlus

Coronavirus Rumor Control from the Federal Emergency management Agency (FEMA)

 

Family Resources

Coronavirus information from the Delaware Department of Education including student meal sites, free internet help and learning activities.

Stay at Home Resources for Kids and Families

Talking to kids about the coronavirus:

Infographics to your favorite lyrics for kids' handwashing time

 

 

 

 

Other Resources