This is an introduction to the workings of the Delaware Library Catalog and the Symphony platform. Here we will discuss the maintenance and projects pertaining to the DLC including Enterprise catalog and the implementation of eResource Central. It also includes catalog issues (such as the status of known technical issues).
October 20, 2022
September 23, 2023
August 24-25, 2023
Staff are to contact Ask a Librarian DE with technical issues.
Patrons are to be directed to Ask a Librarian DE with technical issues.
Text: (302) 613-7477
Call: (302) 257-3030
Contact Helpdesk@lib.de.us with issues related to malfunctioning hardware, software, missing items, etc.
Below are images of the Wi-fi Hotspot case exterior and interior labeling.
You may want to write the hotspot number and barcode on the exterior of the case to ease identification and retrieval.
Hotspot with no connection.
These documents indicate when hold or courtesy notices are sent to patrons based on the type of notification method (email and/or SMS) configured in the patron's account.
Lists of ON-ORDER titles created during the month. (Link opens the title in Enterprise.)
This report provides a count of each library's users who were active during the previous month. Activity may have been at a library other than the User Library listed on the account.
The following libraries have items checked out to a Repair or Damaged account, with a checkout date prior to 2021. Please verify that your library no longer has the item, and then check the item out to your library's DISCARD user. Report run date: 06/12/2023
When you see library cards with information that doesn’t belong in the name fields (for example barcodes), please help fix the record.
Places you can look to find the name that belongs in the record...
If you can't find the name to fix the record, please send the account information to firstname.lastname@example.org