LibGuides: Delaware Libraries: COVID-19: Re-Opening Considerations

Agenda for Director's Meeting

Topics

DDL General Updates

REALM Updates

Public Library Updates! All

DLC/PL Updates -- Rose, Michelle

Other?

Possible New Monthly Statistical Report
10/01/2020

COVID Questions

510Closed Outlets Due to COVID-19

511Public Services During COVID-19

512Electronic Materials Added Due to COVID-19

513Electronic Library Cards Issued Before COVID-19

514Electronic Library Cards Issued During COVID-19

515Reference Service During COVID-19

516Outside Service During COVID-19

517Live Virtual Programs During COVID-19

518Recordings of Program Content During COVID-19

519External WiFi Access Before COVID-19

520External WiFi Access Added During COVID-19

521External WiFi Access Increased During COVID-19

522Staff Re-Assigned During COVID-19

Q3 FY21 Current Documents

DRAFT PAYMENTS for OVERDUE Bills by Fiscal Year Juv BCA 2021-06-09
Shared at the 6/10/2021 Directors Meeting.
Information - Current Config for Juvenile profiles WF 2021-05-19
Shared at the 6/10/2021 Directors Meeting
DRAFT PROPOSED Config for Juvenile profiles WF 2021-05-19
Shared at the 6/10/2021 Directors Meeting
hoopla Circ by Format by Library (Excel)
Shared at the 3/18/2021 Directors Meeting.
hoopla Annual Review/Summary
Shared at the 3/18/2021 Directors Meeting

Build America's Libraries Act (ALA)
Shared at 3/18/2021 Directors Meeting
Advocacy Alerts and News (DLA)
Shared at the 3/18/2021 Directors Meeting
Library of the Future - Trends (ALA)
Shared at the 3/18/2021 Directors Meeting.
Economic Barriers to Information Access: An Interpretation of the Library Bill of Rights (ALA)
Shared at the 3/4/2021 COL meeting
Framing Advocacy on Fines and Fees Reform (Frameworks Institute)
Shared at the 3/4/2021 COL meeting
Libraries Are an Essential Service. Give Librarians the Vaccine Now | Opinion (Newsweek)
Shared at 3/4/2021 COL meeting
Library Associations, Agencies, Workers Advocate for Early Vaccination Priority (Library Journal)
Shared at 3/4/2021 COL meeting

Repair and Damaged Accounts Currently In Use
Presented at the 2/25/21 Directors meeting

Q2 FY21 Current Documents

Kent Co - October 15, 2020 DLC Directors
NCC - October 14, 2020 DLC Directors
How does hold rate compare to pre-SoE 2020-10-14
Presented at the 10/15/20 Directors meeting
How does the number of users placing holds compare to pre-SoE 2020-10-14
Presented at the 10/15/20 Directors meeting

List of library services and hours in LibCal
Presented at the 10/15/20 Directors meeting
DLC COVID-19 Closings (library status) spreadsheet
Presented at the 10/15/20 Directors meeting

Public Library Statewide Overdue Notice Schedule 2020-12-01
Updated document. Mentioned at the 11/19 Directors meeting.
Public Library Courtesy and Overdue Notices WF 2020-12-01
Updated document. Mentioned at the 11/19 Directors meeting.
How does num users placing holds compare to pre-SoE 2020-11-19
Presented at the 11/19 Directors meeting
How does hold rate compare to pre-SoE 2020-11-19
Presented at the 11/19 Directors meeting
Snapshot - Current Charges at Pub Libs 2020-11-19
Presented at the 11/19 Directors meeting

Q1 FY21 Current Documents

Guidance for Delaware Libraries
Delaware Division of Libraries Guidelines
Adopted by the Council On Libraries, August 6, 2020,
subject to change in accordance with state modifications for Phase III

Construction and Renovation
Documents from Margaret Sullivan Studio, 2020

Guidance for DE Libraries
DRAFT July 30 for review
Unite US / DDL Assistance Flyer July 2020
Do Libraries Have Enough Capacity, 08/12/2020
Presented at the 8/13 Directors meeting.
Historical charge-discharge balance BCA 08/12/2020
Presented at the 8/13 Directors meeting.
Snapshot - Active Unavail Holds 08/11/2020
Presented at the 8/13 Directors meeting.
Snapshot - Current charges at Pub Libs 08/11/2020
Presented at the 8/13 Directors meeting.
Snapshot - Current Popular Titles at Pub Libs 08/10/2020
Presented at the 8/13 Directors meeting.
Wilmington - Personal Shopper Service
NCC Call Us! (graphic) 08/05/2020
NCC Library Services to Go (graphic) 08/05/2020
NCC Wireless Printing Flyer 08/05/2020
How does hold rate compare to pre-SoE 2020-09-09
Presented at the 9/10 Directors meeting.
Do libraries have enough capacity 2020-09-09
Presented at the 9/10 Directors meeting.
Snapshot - Current Charges at Pub Libs 2020-09-13
Presented at the 9/17 Directors meeting
Information - Public Library Statewide Overdue Notice Schedule 2020-07-08
Presented at the 9/17 Directors meeting
NOTE: This document was updated 12/1/2020. New version is available in the Q2 FY2021 documents box.
Public Library Courtesy and Overdue Notices WF 2020-09-24
Presented at the 9/24 Directors meeting.
NOTE: This document was updated 12/1/2020. New version is available in the Q2 FY2021 documents box.
Snapshot - Current Charges at Pub Libs 2020-09-23
Presented at the 9/24 Directors meeting
How does the number of users placing holds compare to pre-SoE 2020-09-23
Presented at the 9/24 Directors meeting
PROPOSED Additional Overdue Email Notice 2020-09-24
Presented at the 9/24 Directors meeting

DLC COVID-19 Related Data

DLC COVID-19 closings (Google Spreadsheet)
Library Name, Closing Date Range, Extent of Closing, Current Services (public, staff, transit, hold notices)

May 28 powerpoint
Contains previous decisions
Library Capacity 30%
These are DRAFT calculations
Allowed capacity is increased to 60% for Phase 2 June 15
Occupant Load Factor Table (pdf)
Thanks to Kevin Swed!
Library capacity is increased to 60% for Phase 2 June 15
Number of Current Checkouts by Library 05/28/2020
Holds for Online Accounts 06/02/2020

General Reopening Considerations

Managing uncertainty during COVID-19: Five tips for making decisions during a crisis

A year after COVID-19 upended our lives, we are still contending with many uncertainties. Pandemics make for a complex problem in a complex system. Organizations have had to make decisions quickly based on information that is patchy, flawed, or indirect. Undisputed conclusions are hard to settle on, and there is no one decision to rule them all. Turns out, this uncertainty is the nature of decision-making during a global public health crisis.

The REALM project draws on experts in this area to offer some tips for how to navigate ambiguity in these circumstances: https://www.oclc.org/realm/resources/managing-uncertainty.html

OCLC REALM Project
29 June 2020, Vol. 23 No. 26
Reopening Libraries Under COVID-19
"Reopening Under COVID-19: A Space Planning Approach" by David Vinjamuri and Joe Huberty, featured in the upcoming May/June 2020 issue of Public Libraries magazine.
The article covers five potential stages of reopening, considerations and concerns, building walk-through spaces, and reintroducing a sitting library.
How to Handle Customers Who Won't Follow Safety Rules
by Emily Canal, INC.com, June 9, 2020.
From hair salons to gyms, experts rank 36 activities by coronavirus risk level
by Taylor DesOrmeau, NYup.com, 6/2/2020
CDC guidelines shelved by Trump administration spell out far stricter road map to reopening
by Kristen Holmes and Nick Valencia, CNN, May 13, 2020

Technology Equipment Cleaning/Disinfecting Guidelines

Library as Safe Haven: Disaster Planning, Response, & Recovery
ALA/Neal-Schuman, 2014
A How to Do-It-Manual for Librarians
A Phased Reopening Plan for Libraries as COVID 19 Restrictions Are Lifted
by John Thill, Assistant Director, Meridian Library District, Idaho

Small Business Recovery Town Hall showing the proposed Phase 1 and 2 levels of reopening for businesses:

DE State Recommendations

Public Health Principles for a Phased Reopening During COVID-19: Guidance for Governors (pdf)
Johns Hopkins University
DHSS Printable Signs for Businesses
6/1/2020
DHSS - Frequently Asked Questions for Food Establishment Owners Amid COVID-19 Outbreak
August 4, 2020

Governor's Phase 2 reopening guidelines
June 2 edition, effective June 15
DEMA Phase 3 guidelines
For offices, estimated to begin after July 4
School Guidance
DPH advice to schools on handling cases, 7/30

Opening Considerations from Other States

MD - Best Practices for Reopening Maryland Libraries

MO - Missouri Public Library Directors
From the MO State Library. Includes Planning for Reopening.
MO - MISSOURI LIBRARIES REOPENING GUIDELINES, April 2020

WV - GUIDANCE STATEMENT 2020-2 Reopening the Library
WV Library Commission

Library Reopening Resources (Google Drive compiled by Carson Block)

FY21 Q4 Documents (from Libraries)

NCC Risk Management has provided updated guidance this morning regarding COVID signage and masking/social distancing requirements for NCC Libraries:

The public and staff will continue to be required to wear a Mask in libraries. I have asked Catherine to create signage using the messaging in the second example in this link, https://coronavirus.delaware.gov/restrictions/printable-signs I like this example because it acknowledges that there has been a change in masking requirements for some buildings/businesses but not for libraries.
We are maintaining the 6 feet social distancing requirement, except where we need to reduce it to 3 ft for furniture placement. What this means is that in addition to the 6 feet social distancing circle markers you have already placed on your floors, you may add more as building access is expanded.

Please note that we expect NCC HR in consultation with Risk Management, to issue a revised COVID-19 personnel policy for staff in early June that may address mask wearing by staff in offices and other areas where 6 feet social distancing is able to be maintained. We will address questions about those changes when the policy is issued.

Please keep me advised of any issues you have today and tomorrow as a result of the changes in federal and state COVID guidelines.

May 21, 2021